Improve Your Emergency Department with
Emergency Excellence

Emergency Department Consulting, Discharge Phone Calls (Patient Callbacks), Benchmarking, Emergency Center of Excellence

Emergency Excellence (EmEx) can help your emergency department achieve excellence.

Patient Callbacks / Discharge Phone Calls

Our patient callback (discharge phone calls) and patient satisfaction survey solution helps you to dramatically improve patient satisfaction and mitigate risk.

Emergency Department Consulting

Our emergency department consultants include practicing emergency physician and nurse leaders with ER operations expertise. We offer short-term and long-term emergency medicine consulting engagements to help you to identify performance improvement opportunities and implement needed solutions.

Emergency Department Benchmarking

Our emergency department benchmarking services help your emergency department implement best practices to improve quality, performance, and satisfaction.

Emergency Department Award

Top-performing emergency departments are eligible for the Emergency Center of Excellence designation, the first national award to recognize superior emergency care.

Emergency Department Peer Review

Emergency department peer review by experienced emergency physicians.

Emergency Excellence News

19
Feb
Emergency Excellence CEO Dr. Mark Reiter has been elected President of the American Academy of Emergency Medicine (AAEM)


01
Dec
Reid Hospital Named as an Emergency Center of Excellence

Read the Press Release

19
Aug
Visit the Emergency Excellence Booth (#914) at ACEP in Seattle


19
Aug
Texas Health Huguley Hospital Recognized as an Emergency Center of Excellence

Read the Press Release

19
Aug
Emergency Excellence Consultants Retool Samaritan Medical Center ED

Read the article

28
Jan
New Study: The Impact of Post-Discharge Patient Call Back on Patient Satisfaction

The January issue of the Journal of Emergency Medicine has a study that shows patients that received a patient callback gave a patient satisfaction score at the 85th percentile compares to the 14th percentile for patients who did not receive a patient callback. Read the article

25
Dec
St. Vincent Carmel Medical Hospital Named as an Emergency Center of Excellence


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