Improve Your Emergency Department with
Emergency Department Consulting, Discharge Phone Calls (Patient Callbacks), Benchmarking, Emergency Center of Excellence
Emergency Excellence (EmEx) can help your emergency department achieve excellence.
Our patient callback (discharge phone calls) and patient satisfaction survey solution helps you to dramatically improve patient satisfaction and mitigate risk.
Our emergency department consultants include practicing emergency physician and nurse leaders with ER operations expertise. We offer short-term and long-term emergency medicine consulting engagements to help you to identify performance improvement opportunities and implement needed solutions.
Our emergency department benchmarking services help your emergency department implement best practices to improve quality, performance, and satisfaction.
Top-performing emergency departments are eligible for the Emergency Center of Excellence designation, the first national award to recognize superior emergency care.
Emergency department peer review by experienced emergency physicians.
|Virginia Hospital Center Designated as an Emergency Center of Excellence|
|St. Vincent Carmel Hospital Designated as an Emergency Center of Excellence|
|EmEx CEO and AAEM President Dr. Mark Reiter provides testimony to Congress on the Ebola crisis|
Read the testimony
|Visit Emergency Excellence at Booth #518 at the American College of Emergency Physicians (ACEP) Annual Meeting, October 27-29 in Chicago|
|Study: The Impact of Patient Telephone Call after Discharge on Likelihood to Recommend in an Academic Emergency Department|
In this Journal of Emergency Medicine study, patients who received a discharge phone call were more than 6 times more likely to provide the highest rating for "likelihood to recommend". Read the article
|Emergency Excellence CEO Dr. Mark Reiter has been elected President of the American Academy of Emergency Medicine (AAEM)|
|Reid Hospital Named as an Emergency Center of Excellence|
Read the Press Release