Improve Your Emergency Department with
Emergency Excellence

Emergency Department Benchmarking, Consulting, Dashboards,
and Discharge Phone Calls

Emergency Excellence (EmEx) can help your emergency department achieve excellence in emergency care.

Emergency Department Benchmarking

Our external emergency department benchmarking services help your emergency department implement best practices to improve quality, performance, and satisfaction.

Emergency Department Award

Top-performing emergency departments are eligible for the Emergency Center of Excellence designation, the first national award to recognize superior emergency care.

Emergency Department Consulting

Our emergency department consultants include practicing emergency physician and nurse leaders with ER operations expertise.  We offer short-term and long-term emergency medicine consulting engagements to help you to identify performance improvement opportunities and implement needed solutions.

Emergency Department Dashboard

Our emergency department performance dashboard and analytics solution provides you the data you need to best manage your emergency room, in a format that is easy to analyze and manipulate.

Patient Callbacks / Discharge Phone Calls

Our patient callback (discharge phone calls) and patient satisfaction survey solution helps you to dramatically improve patient satisfaction and mitigate risk by obtaining post visit positive and negative patient feedback.

Emergency Excellence News

29
Dec
West Chester Hospital Recognized as an Emergency Center of Excellence

Read the Press Release

28
Dec
New Free Personalized ED Benchmark Report Now Available

Our updated free personalized ED benchmark report allows you to compare your ED to other EDs and best practices for 4 new ED efficiency metrics. Click Here To Participate

19
Oct
Catholic Medical Center Discusses the Value of Benchmarking in the ED

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09
Oct
New Version of EmEx-Contact (Patient Callbacks)

Emergency Excellence is excited to announce the new version of EmEx-Contact, our patient callback (discharge phone call) solution. We have added a variety of new upgrades to make our patient callback service more customizable, with expanded reporting, notifications, and lots of new features. Also, we will now be offering our patient callback software for lease for clients that prefer to use internal staff to make the calls. Visit the EmEx-Contact webpage or contact us to learn more.

29
Jul
Picis and Emergency Excellence Improve Emergency Department Performance Through Benchmarking

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06
Jun
Scottsdale Healthcare Shea Medical Center Recognized as an Emergency Center of Excellence

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18
Feb
Regions Hospital is the First Academic Hospital Recognized as an Emergency Center of Excellence

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